In accordance with the Electronic Commerce Consumer Protection Act], it is determined that the sales value of the product has been lost in the following cases
Please understand that exchange/return is not possible due to unavoidable circumstances.
In addition, if it is determined that the bag is responsible after returning it, you can claim compensation for damages from Cali Ed in accordance with the [E-Commerce Consumer Protection Act].
- Exchanges/returns are not possible for products that have passed 7 days after receipt. (Please understand that it is difficult to process even in the case of defective products.)
- Pre-order guns are produced according to the order quantity, so only exchanges are possible through stock confirmation after delivery of all orderers.
- Actual size may have 1-3cm error depending on the measurement method and manufacturing process, and knitted products may have 1-5cm error due to the nature of the material.
In addition, it is difficult to exchange/return for defective products, as the fit and fit also differ from customer to customer.
- Please note that denim material and products with strong color may cause color transfer when worn with brightly colored products.
Please note that products with a potential for color transfer are listed in advance, and exchange/return and compensation due to color transfer are difficult in the future.
- Defect handling is difficult to the extent that it can be directly cleaned, such as the peculiar smell of the fabric, miscellaneous yarn, and simple seams.
In particular, please note that the chalk marks disappear when washing, or disappear when using a steam iron or general iron, so it is not a defect.
- If the product is damaged (label removal, scratch, repair, dry cleaning, washing, etc.) due to the customer's negligence, exchange/return is difficult.
- Exchange/return is difficult if there are signs of wear (including perfume / cosmetics / food odor / contamination / partial discoloration / other contamination such as fabric deodorant).
- It is difficult to exchange/return accessory products such as leggings/socks/stockings, where the value of goods decreases just by wearing them.
- Due to the nature of mass production, washing positions/patterns/patterns/patterns may be slightly different, and it is difficult to deal with defects that may be left on the bond marks when finishing the product.
● Products that are difficult to exchange & return
· Products that have passed 7 days after receipt (including defective products)
· Sale / out of stock
Products damaged by label removal/scratch/repair/dry cleaning/washing
Products for which order details cannot be confirmed
· External wear products
Products sprayed with perfume/fabric deodorant
· Cosmetics/contaminated products upon try-on
Products with deformation due to the nature of the fabric after try-on (bodysuits, tees, knits, etc.)
● When it is difficult to handle defects
· seams
・Smell peculiar to fabric
· chalk marks
· Color transfer due to material characteristics
Washing position/pattern/pattern/pattern difference
· Mischief
· Measurement error difference (1~3cm)
· Due to the nature of the white fabric, fine blemishes
● Membership
Cali Eddy offers a total of seven levels of membership and offers benefits when purchasing products over 100,000 won.
(Cali-die buying & production products available / Collaboration products with other companies are not applicable (eg, sunglasses, cosmetics, compression stockings, etc.)
· General Membership
Bronze - Accumulated amount of actual purchase over 1 million won / 1% discount
Silver - Accumulated amount of purchase over 3 million won / 2% discount
Gold - Accumulated amount of purchase over 5 million won / 3% discount
Diamond - Accumulated amount of purchase over 10 million won / 5% discount
Platinum - Accumulated amount of actual purchases over 25 million won / 7% discount
· THE Black - Accumulated amount of purchase over 35 million won / 10% discount
If you request membership through the bulletin board when you reach the applicable amount in the first week of every month, we will process your membership registration.
There are many differences from the previous site system, so it is difficult for us to individually process the listing.
Please note that registration is processed the first week of every month mainly for those who apply.
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